Kornucopya Refund & Cancellation Policy

For Kornucopya Crowdfunding Campaigns

Effective Date: 2026-04-27

At Kornucopya, we are committed to transparency, trust, and responsible stewardship of all contributions-whether you are supporting us as a backer or as a donor.

1. Platform-Based Policies

All contributions made through third-party platforms are subject to the policies of those platforms:

Kickstarter & Indiegogo (Backers):

Contributions are generally non-refundable once the campaign is successfully funded. However, Kornucopya will make every reasonable effort to address concerns and provide support in line with platform guidelines.

Indiegogo - Stable Pledge Program:

If applicable, this project follows Indiegogo's Stable Pledge terms:

If any price estimates change by more than 10% after the campaign ends, backers are eligible for a 100% refund upon request within 14 days of the announcement. Indiegogo will return its platform fees, and Kornucopya remains responsible for issuing refunds.

GoFundMe & PayPal Donations (Donors):

Donations are typically non-refundable. However, refund requests may be considered on a case-by-case basis if submitted within a reasonable timeframe and in accordance with platform policies.

2. Kornucopya Commitment

Regardless of platform, we are committed to:

  • Delivering the promised rewards and benefits whenever possible
  • Communicating transparently about project progress
  • Notifying contributors promptly of any significant changes or delays
  • Acting in good faith to resolve any concerns

3. When Refunds May Be Considered

Kornucopya may review refund requests under the following circumstances:

  • Duplicate transactions
  • Technical errors during the contribution process
  • Failure to deliver a promised reward (after reasonable resolution attempts)
  • Material changes to the project that affect the original offer

All requests will be reviewed fairly and in alignment with the respective platform's policies.

4. How to Request a Refund

To submit a request outside of the crowdfunding platforms, please contact us at:

crowdfunding@kornucopya.com

Include:

  • Full name
  • Contribution platform (Kickstarter, Indiegogo, GoFundMe, PayPal)
  • Transaction details
  • Reason for request

We aim to respond within 3-5 business days.

5. Important Clarification

Kornucopya is an independent organization. Contributions support the development of our technology platform and our mission to empower microbusiness owners globally. Outcomes may vary, and contributions do not constitute financial investments or guaranteed returns.

6. Contact Us

If you have further questions about this Crowdfunding Refund Policy or about how your donations and backing contributions are handled, you may contact us at:

Kornucopya
Email: legal@kornucopya.com
Website: https://kornucopya.com